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Celemetrix Privacy Policy

As available at: https://www.celemetrix.com.au/privacy-policy on 19 November 2002

Our policy regarding the personal information we collect about you.

1. Introduction
This policy covers Celemetrix's collection, use and disclosure of personal information, including that Celemetrix collects when you use the Celemetrix website located at http://www.celemetrix.com.au and subdomains or otherwise that you provide to Celemetrix (e.g. through a sales representative). The policy also gives you information about use of cookies; and how you may reject such cookies.
We may change or update this policy from time to time. At any time, the latest version of our Privacy Policy is available from our website at https://www.celemetrix.com.au/privacy-policy
In this policy, “personal information” has the meaning set out in the Privacy Act 1998 (Cth) (Privacy Act). Essentially, personal information is information or an opinion about an individual who is reasonably identifiable.

2. What personal information does Celemetrix collect?
We may collect contact details including your name, address, email address and phone numbers.

We may also collect answers you provide to questions we ask, any information posted on our website and other information provided in relation to your dealings with us.

We do not generally require you to disclose any sensitive information (e.g. details of race, religious belief, sexual orientation or membership of a trade union) to us. If you do provide us with sensitive information for any reason, you consent to us collecting that information and using and disclosing that information for the purpose for which you disclosed it to us and as permitted by the Privacy Act and other relevant laws.

In addition to the types of personal information identified above, we may collect personal information as otherwise permitted or required by law.

3. How does Celemetrix collect personal information?
The most common ways we collect your personal information are:
• asking you to submit personal information about yourself (e.g. name and email address) via our website or when you deal with us online; and
• directly from you when you provide it to us or our agents or contractors.

4. For what purposes do we collect, use and disclose your personal information?
We collect, use and disclose your personal information in order to provide our services to you.

Such services include newsletters, competitions, pricing data, returns authorisations, and purchases (including for online ordering and user account setup). By entering your details in the fields requested, you enable Celemetrix and its service providers to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information Celemetrix will act in accordance with current legislation and aim to meet current Internet best practice.

When you supply any personal information to the Celemetrix website for online ordering, user account setup, etc. we have legal obligations towards you in the way we use the data. We must collect the information fairly, that is, we must explain how we will use it and tell you if we want to pass the information on to anyone else (see the notices on particular webpages that let you know why we are requesting the information). In general information that you provide to Celemetrix will only be used within Celemetrix, and by its agents and service providers, for the purposes described in this section.

Your information will be disclosed where we are obliged or permitted by law. Also, if you post or send offensive, inappropriate or objectionable content anywhere on or to the Celemetrix website or otherwise engage in any disruptive behaviour, Celemetrix may refer your details to relevant third parties such as law enforcement agencies.

5. Storage of your personal information
We will hold your personal information on our systems for as long as you use the service you have requested. We will delete your personal information when we no longer need it for the purposes for which we collected that information (i.e. the purpose has been met), unless we need to retain your personal information for inclusion in records that must be kept by law e.g. purchase data/payments etc.

Where personal information is held for entities that are not yet clients but have registered information with Celemetrix, that information will be held as long as is necessary to ensure that Celemetrix can provide services to you in the future, including to contact you, and to ensure that our service is run smoothly (for example, to improve our services).

We will ensure that all personal information supplied is held securely, in accordance with relevant privacy laws (including the Privacy Act). As explained in further detail in section 9 below, the implementation of Google Analytics by Celemetrix does not involve the retention of personal information.

6. Does personal information leave Australia?
We may disclose personal information outside of Australia to our related bodies corporate, service providers and other third parties including those located in the United Kingdom, United States, German and Canada.

Except in some cases where we may rely on an exception under the Privacy Act, we will take reasonable steps to ensure that such overseas recipients do not breach the Australian Privacy Principles in the Privacy Act in relation to such information.

7. Access to your personal information
You have the right to request a copy of the personal information Celemetrix holds about you and to have any inaccuracies corrected. We charge AU$30 administration fee for information requests. Please direct requests to a Celemetrix Customer Services Representative by emailing sales@celemetrix.com.au

8. Comments and complaints
If you have any questions, comments or complaints about our collection, use or disclosure of personal information, or if you believe that we have not complied with this policy or the Privacy Act, please contact us at service@celemetrix.com.au. We will take any privacy complaint seriously and any complaint will be assessed with the aim of resolving any issue in a timely and efficient manner.

If you are not satisfied with the outcome of our assessment of your complaint, you may wish to contact the Office of the Australian Information Commissioner.

9. Cookies
During the course of any visit to the Celemetrix website, the pages you see, along with a short text file called a 'cookie' are downloaded to your computer. Many websites do this, because cookies enable website publishers to do useful things like find out whether the computer (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

Information supplied by cookies can help us to provide you with a better online user experience, such as storing your preferences. Celemetrix does not share cookie information with any other organisation.

Celemetrix uses a service called "Google Analytics" to allow Celemetrix to better track usage of the web site by customers and to analyse from that track usage which campaigns and which websites and functions are popular and which are not. The Google Analytics service adopted by Celemetrix tracks visitors using cookies and does not divulge any personal information about the user/ visitor to the website. It simply uses the IP address to generate reports containing general numbers of visits, popular web pages etc.

Please note that if you do not wish Google Analytics to operate and generate reports in respect of your usage of the Celemetrix website you can block the use of cookies on your PC. In that instance data cannot be collected on your website usage by Google Analytics. This is your right. Please note that there may be some loss of functionality if you do disable cookies. Please see below for further information concerning cookies or visit http://www.google.com/intl/en/policies/ to learn about Google Policies and Principles.

A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website's computer and stored on your computer's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it. To protect your privacy your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

Many websites do this whenever a user visits in order to track online traffic flows.

Cookies record information about your online preferences, and store such information relevant to your current visit such as a unique session identifier. As stated above this is the purpose of Google Analytics - to track usage and trends of the Celemetrix web site. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that certain personalised services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of the Celemetrix website features. Each browser is different; so check the "Help" menu of your browser to learn how to change your cookie preferences.

For further information on cookies please visit http://www.aboutcookies.org

10. How to find and control your cookies
If you are using Netscape 6.0
On your taskbar click:
1. Tools
2. Internet Options
3. Privacy Tab
4. Custom Level
5. 'Advanced' button
6. Check the 'override automatic cookie handing' box
7. Select Accept, Block or Prompt for action as appropriate.

If you are using Netscape Communicator 4.0
On your taskbar click:
1. Edit
2. Preferences
3. Advanced
4. Check the 'Cookies' box

If you are using Firefox 8.0
On your taskbar click:
1. Firefox
2. Preferences
3. Privacy
4. Set 'Firefox Will:' to 'Use customer settings for history'

If you are using Internet Explorer 9.0, 8.0 or 7.0
On your taskbar click:
1. Tools
2. Internet Options
3. Privacy
4. Advanced

If you are using Internet Explorer 6.0
On your taskbar click:
1. Edit
2. Preferences
3. Advanced
4. Cookies

If you are using Internet Explorer 5.0 or 5.5
On your taskbar click:
1. Tools
2. Internet Options
3. Security Tab
4. Custom Level
5. Scroll down to the sixth option to see how cookies are handled by IE5 and select Accept or Disable, or Prompt for action as appropriate.

If you are using Internet Explorer 3.0
On your taskbar click:
1. Options
2. Advanced
3. 'Warn before Accepting Cookies' button<

11. How do you know which of the sites you have visited use cookies?
If you are using Netscape 6.0?
On your taskbar click:
1. Edit, then
2. Preferences
3. Advanced
4. Cookies
5. View Cookies button

If you are using Netscape Communicator 4.0
Netscape bundles all cookies into one file on your hard drive. On Windows machines you will need to find the file called Cookie.txt.

If you are using Internet Explorer 9.0, 8.0 or 7.0
On your taskbar click:
1. Tools
2. Safety
3. Web Page Privacy Policy

If you are using Internet Explorer 5.0 or 6.0
On your taskbar click:
1. Tools
2. Internet Options
3. General Tab
4. Settings
5. View Files

If you are using Internet Explorer 4.0
On your taskbar click:
1. View
2. Internet Options
3. General tab (the default tab)
4. Settings
5. View Files

If you are using Internet Explorer 3.0
On your taskbar click:
1. View
2. Options
3. Advanced
4. View Files

12. How to see your cookie code
Just click on a cookie to open it. You will see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

13. List of celemetrix.com.au cookies
Cookies and what they are used for:
Cookie name
Va

Purpose
This cookie is only used in a logged in module of the website. A unique identifier given each time the site is accessed (via logging in). The cookie is used to assist the backend application retain the login id and account information, so that a login is not required on every page accessed.

Persistence
Expires 1 hour from last loaded/logged in page

We regularly monitor this website and will update this list of cookies when necessary.



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